Online Tech Support for Entrepreneurs

Does this sound familiar? You’re in the flow of building your business, serving your clients, living out your calling—and then BAM. A tech issue stops you in your tracks. Maybe your email isn’t working, your website is showing an error message you’ve never seen before, or you need to change some mysterious “DNS records” (whatever those are, right?).

Suddenly, what should be a 10-minute fix turns into hours of frustration, YouTube tutorials, and that sinking feeling that you’re just not “tech-savvy enough” for this entrepreneur life.

Here’s the truth: You don’t have to be a tech expert to run a successful business.

That’s where I come in. I’m here to be your friendly tech translator. I’m the person who speaks both “entrepreneur” and “computer” fluently, so you don’t have to learn a whole new language just to get back to what you do best.

What I Do (In Plain English)

Think of me as your on-call tech support friend who actually knows what they’re doing. When something breaks, goes wrong, or just doesn’t make sense, you can reach out and I’ll help you fix it. No judgment, no eye-rolling, no assuming you should “just know” this stuff.

Here are some of the things I help with regularly:

Email Issues: Your emails aren’t sending or receiving? Need to set up a new email address with your domain? I’ll get you sorted.

Website Problems: Error messages, broken links, plugins acting up, or pages not loading correctly—I speak website and can translate what’s actually going wrong.

Domain and Hosting Stuff: Need to point your domain somewhere new? Update DNS records? Connect your website to your email? These might sound scary, but they’re totally manageable with the right help.

Platform Puzzles: Whether it’s connecting your email service to your website, setting up a payment system, or figuring out why two platforms aren’t talking to each other, I can troubleshoot and get things flowing again.

General “What on earth is Happening!?!!!?!?” Support: Sometimes you just need someone to look at your screen (virtually), figure out what’s going wrong, and walk you through the solution step by step.

How This Tech Support Service Works

I keep things simple because running a business is complicated enough already. Here’s my rhythm:

Step 1: Reach out and describe what’s going on. Don’t worry about using the “right” tech terms—just tell me what you were trying to do and what’s not working.

Step 2: We’ll hop on a quick 15-minute call (no obligation, no pressure) where I can understand your situation better and let you know if it’s something I can help with. During this call, I’ll give you an honest estimate of how much time I think it’ll take to solve.

Step 3: If we’re a good fit, we can schedule time to tackle the problem together. My rate is $75 per hour, and I work in whatever chunks make sense—sometimes it’s a 30-minute fix, sometimes it’s a longer session to get multiple things sorted.

I assume you have access to your website hosting and domain name if needed. If not, we can discuss how to get it, but without access, I can’t fix things that require it. 

Why This Approach Works

I believe in rhythms over rigid schedules, and that includes how we handle tech support. Some days you need immediate help, other days you can plan ahead. I’m here to work with your natural business flow, not against it.

I also believe that technology should serve your calling, not hijack it.

 When tech issues pop up, they can derail your entire day and steal your creative energy. My goal is to get you unstuck quickly so you can return to the meaningful work you’re meant to be doing.