Online Tech Support for Entrepreneurs

Because Tech Problems Shouldn't Stop Your Mission

whimsical illustration of a computer screen with a bug. Tech support for entrepreneurs from Websites over Coffee

What I Do (In Plain English)

Think of me as your on-call tech support friend who actually knows what they’re doing. When something breaks, goes wrong, or just doesn’t make sense, you can reach out and I’ll help you fix it. No judgment, no eye-rolling, no assuming you should “just know” this stuff.

 When tech issues pop up, they can derail your entire day and steal your creative energy. My goal is to get you unstuck quickly so you can return to the meaningful work you’re meant to be doing.

Here are some of the things I help with regularly:

Email Issues

Your emails aren't sending or receiving? Need to set up a new email address with your domain? I'll get you sorted.

Website Problems

Error messages, broken links, plugins acting up, or pages not loading correctly—I speak website and can translate what's actually going wrong.

Domain & Hosting Issues

Need to point your domain somewhere new? Update DNS records? Connect your website to your email? These might sound scary, but they're totally manageable with the right help.

Platform Puzzles

Whether it's connecting your email service to your website, setting up a payment system, or figuring out why two platforms aren't talking to each other, I can troubleshoot and get things flowing again.

General "What on earth is Happening!?!!!?!?" Support

...pretty much any other website related headaches you have...

How this Tech Support Service Works

Step 1: Reach out and describe what’s going on. Don’t worry about using the “right” tech terms—just tell me what you were trying to do and what’s not working.

Step 2: We’ll hop on a quick 15-minute call (no obligation, no pressure) where I can understand your situation better and let you know if it’s something I can help with. During this call, I’ll give you an honest estimate of how much time I think it’ll take to solve.

Step 3: If we’re a good fit, we can schedule time to tackle the problem together. My rate is $75 per hour, and I work in whatever chunks make sense—sometimes it’s a 30-minute fix, sometimes it’s a longer session to get multiple things sorted.

I assume you have access to your website hosting and domain name if needed. If not, we can discuss how to get it, but without access, I can't fix things that require it. 

Ready to get unstuck?

If you’re dealing with a tech issue that’s eating up your time or mental energy, let’s chat. Send me a message describing what’s going on, and we’ll set up that no-pressure 15-minute call to see if I can help.